Privacy Policy
Last Updated: 15th May 2023
This Privacy Policy describes how Siyesa Academy (“we,” “us,” or “our”) collects, uses, and discloses personal information when you visit our website [https://www.siyesa.lk] (the “Website”), contact us via email, or engage with our educational services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our services or providing your personal information to us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you interact with our website or contact us via email, we may collect certain personal information from you, such as:
- Full name
- Email address
- Contact number
- Mailing address
- Date of birth
- Educational background
- Any other information you voluntarily provide to us
1.2 Usage Data
We may also collect non-personal information about your interaction with our website and services. This may include:
- IP address
- Browser type
- Device type
- Referring/exit pages
- Date and time of visits
- Clickstream data
- Other similar data and statistics
2. Use of Information
2.1 Personal Information
We use the personal information we collect for the following purposes:
- To provide and maintain our educational services
- To respond to your inquiries and provide customer support
- To personalize and improve your experience on our website
- To send you promotional communications, such as newsletters, updates, and special offers, with your consent (which you can withdraw at any time)
- To process payments and fulfill your orders
- To comply with applicable laws and regulations
2.2 Usage Data
We may use non-personal information for statistical analysis, research, and other purposes to enhance and improve our services and understand how users interact with our website.
3. Data Sharing and Disclosure
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website and delivering our educational services. These service providers are contractually obligated to handle your information securely and use it only for the purposes specified by us.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by Siyesa Academy. This Privacy Policy does not apply to such third-party websites, and we encourage you to review the privacy policies of those websites before providing any personal information.
6. Children’s Privacy
Our services are not directed to individuals under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete the information from our records.
7. Your Rights
You have certain rights regarding your personal information. These rights may include the right to access, correct, or delete personal information we hold about you. If you would like to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the following information:
- Siyesa Academy of Education
- Email: support@siyesa.lk
We will make reasonable efforts to respond to your requests and address your concerns in a timely manner.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer require your personal information, we will securely delete or anonymize it.
9. International Data Transfer
Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. By using our services or providing your personal information to us, you consent to the transfer of your personal information to other countries, including countries that may have different data protection laws.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on our Website and indicate the date of the last update. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:
- Siyesa Academy of Education
- Email: support@siyesa.lk
We will strive to address your inquiries and resolve any concerns to your satisfaction.